Privacy Policy
Privacy Policy – Lunaria Melbourne
Lunaria Melbourne is committed to protecting the personal data of our customers. This Privacy Policy outlines how we collect, use, and secure your personal information. By using our services, you consent to the practices described in this policy.
Collection of Personal Data
Lunaria Melbourne collects various types of personal data to provide an optimal shopping experience. This data may include:
• Name
• Email address
• Address
Use of Personal Data
The collected personal data is used for the following purposes:
• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers regarding their orders and our products
• Improving our customer service and responding to inquiries
• Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Data
Lunaria Melbourne does not sell, rent, or share personal data with third parties, except in the following circumstances:
• With third-party service providers who manage payment processing and order shipping
• When required by law or to fulfill legal obligations
• To protect the rights, property, or safety of Lunaria Melbourne, our customers, or the public
Data Security
Lunaria Melbourne implements appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Using encryption technology for payment transactions
• Limiting access to personal data to employees and partners who need the data to provide our services
Data Retention
Lunaria Melbourne retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements
Customer Rights
Customers have specific rights under applicable Australian data protection laws in relation to their personal data:
• Right of Access: Customers can request a copy of their personal data stored by Lunaria Melbourne
• Right to Rectification: Customers can request corrections to any inaccurate or incomplete personal data
• Right to Erasure: Customers can request the deletion of their personal data, subject to legal obligations regarding retention
• Right to Withdraw Consent: Customers can withdraw their consent to data processing at any time
Cookies and Similar Technologies
Lunaria Melbourne uses cookies and similar technologies to enhance user experience on our website. Cookies allow us to save customer preferences and track usage of the site. Customers can configure their browser settings to decline the use of cookies, but this may affect the functionality of the website
Changes to the Privacy Policy
Lunaria Melbourne may periodically update this Privacy Policy. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about any updates
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
• Email: info@lunariamelbourne.com
Lunaria Melbourne is committed to safeguarding your privacy and responsibly processing your personal data in a secure manner